Mukhtar Ali
Business Operations Coordinator @Canon EMEA
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WORK HISTORY
Business Operations Coordinator @Canon EMEA
London, GB
Currently managing the end-to-end order management life cycle for customer accounts, including MPS, Professional Print, and named accounts-Acting as an advisor to guide Sales teams on the best approaches and dependencies in order management processes and procedures-Ensuring accurate and timely billing for a defined list of customer accounts, managing manual billing requirements and guided change requests-Effectively managing any guided change requests, order updates, prolongations, new order creation requirements, and change requests-Using data and reports available to monitor and manage all activities, minimize any backlogs, identify errors, manage credits, end-of-month journals, and other key housekeeping tasks-Leveraging Salesforce, Oracle, and advanced Excel skills to streamline and enhance all aspects of order management operations
EDUCATION
NED University of Engineering and Technology
Bachelor of Engineering
ABOUT MUKHTAR ALI
Dedicated professional with a strong track record in end-to-end process management across contract management, customer lifecycle, billing, and onboarding. Currently thriving at Canon EMEA, I work closely with cross-functional teams to optimise the full customer journey, from pre-sales to billing- while driving improvements in operational efficiency and customer satisfaction.Skilled in sales advisory, finance analysis, and project coordination, I’m passionate about streamlining processes, enhancing client engagement, and delivering measurable impact.Let\'s connect and explore collaboration opportunities!
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