Muhammed Mustafa
Help Desk Specialist @Patriot LLC
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WORK HISTORY
Help Desk Specialist @Patriot LLC
Ashburn, VA, US
Used automated information systems to analyze and resolve routine situations•Reviewed and prioritized incoming requests and calls for proper action•Resolved user problems quickly and efficiently•Provided personalized support by fulfilling user requests for information or training on software applications•Conducted technical research to resolve presented issues•Collaborated with team members, including network services, software engineering, and application development, to restore services and identify core problems
EDUCATION
George Mason University
Master's degree
George Mason University
Bachelor's degree
ABOUT MUHAMMED MUSTAFA
Highly-motivated Cybersecurity student with a foundational understanding of Cybersecurity…
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