Madhav Talwar
Business Development Representative-technical Sales Specialist @NTT
Signup · Get unlimited contacts
WORK HISTORY
Business Development Representative-technical Sales Specialist @NTT
Toronto, ON, CA
Fostered cross-functional collaboration, achieving a stakeholder satisfaction rate of 98% for project deliverables, enhancing the efficiency of project execution and delivery and Successfully managed then renewal process for subscription-based services.•Developed customized reports using Genesys for client analysis as well as using it as user interface software. •Engaged customers proactively, addressing unique needs with customized solutions, resulting in 70% increase in customer retention.•Utilized ServiceNow platform to streamline incident creation process•Secured a 90% satisfaction rating in post-sale surveys, attesting to consistently delivering outstanding customer experiences.•Shared detailed information on common issues through Confluence, leading to a 40% reduction in repetitive questions from customers and improving overall customer satisfaction ratings by 25%.•Exceeded personal quota by 110% through strategic sales, selling 90+ new activation packages.•Engaged customers proactively, addressing unique needs with customized wireless solutions, resulting in 70% increase in customer retention.•Secured a 90% satisfaction rating in post-sale surveys, attesting to consistently delivering outstanding customer experiences.
EDUCATION
Guru Gobind Singh Indraprastha University
Bachelor's degree, Bachelor of Commerce
Lambton College
Post Graduate Diploma, International Business Management
ABOUT MADHAV TALWAR
Hello! I\'m a driven professional with a zeal for technology sales, focusing on Business Development Representative (BDR) and Account Executive roles. I\'m a proud graduate of G.G.S.I.P. University with a Bachelor of Commerce in Finance and Economics, where I honed my analytical skills and made the Honors List. Transitioning to Lambton College for my Post Graduate Diploma in International Business Management, I excelled on the Dean\'s Honors List, demonstrating my commitment to academic excellence. 🧰 My professional toolkit is diverse, encompassing: Data analytics and market research Persuasive communication and relationship management CRM mastery with platforms like HubSpot and Salesforce These skills were crucial in exceeding my sales quotas by 110% and driving a 70% increase in customer retention, evidencing my ability to translate customer needs into successful sales strategies. I\'m HubSpot Sales Certified, which has sharpened my inbound sales methodology and empowered me to leverage sales automation to enhance customer engagement. Let\'s connect to explore synergies and how my expertise can contribute to elevating your business in the ever-evolving landscape of tech sales!
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.