Mark Sparling

Solutions Architect @FirstLight Fiber

Buffalo, NY, US

Experienced Solution Architect with a proven track record of designing and implementinginnovative technology solutions to address complex business challenges. Adept at analyzing clientrequirements, crafting robust architectures, and leading cross-functional teams to deliver high-qualitysolutions on time and within budget. Passionate about leveraging emerging technologies to drive digital transformation and optimize business processes. Strong communicator who can translate technical concepts into clear, actionable insights for stakeholders at all levels.The primary role of the ATG Solutions Architect is to design and structure Quotes, Scopes/Statements of Work (SOW), work with internal and external teams to quote, modify, price, and execute hardware, labor, software services, upgrades, and renewals in an on-time and on-budget manner. Analyzed customer requirements to create custom software/hardware solutions. This fast-paced and dynamic position allows the Solutions Architect to work on multiple quotessimultaneously with various Account Managers and external vendors, distributors, and contractors. Manage escalations, lightning-fast turnaround times, and modifications to ensure that Quotes, SOWs, and BOMs are quickly delivered to the customer. This role is critical to the department\'s success, and their deep knowledge of our customers, partners,vendors, distributors, and internal processes and procedures is imperative. Integrated third-party applications into existing systems. Other duties include setting up trials/demos for customers to test functionality. Maintained knowledge of industry trends and best practices related to software engineering.

State University of New York at Buffalo

Bachelor of Science in Business Administration, Concentration – Management Information Systems

Erie Community College

Associate of Applied Science, Computer Information Systems