Gaurav Jha
Branch Operation Executive @Utkarsh Small Finance Bank
Signup · Get unlimited contacts
WORK HISTORY
Branch Operation Executive @Utkarsh Small Finance Bank
Purnia, IN
Branch operations at Utkarsh Small Finance Bank involve the day-to-day functioning and service delivery at the branch level. This includes:1. Customer Service: Assisting customers with account opening, deposits, withdrawals, passbook updates, and grievance redressal.2. Cash Management: Handling and balancing of cash, ensuring daily cash limits, and secure transactions.3. Loan Processing: Sourcing, documentation, disbursement, and monitoring of various loan products like Microfinance, Housing, MSME, and Mortgage loans.4. Cross-Selling: Promoting and selling third-party products like insurance, mutual funds, etc.5. Compliance & KYC: Ensuring all operations follow RBI and bank policies, including proper KYC and AML (Anti-Money Laundering) guidelines.6. Reporting: Preparing and submitting daily and monthly reports to higher authorities and departments.Objective: To ensure smooth banking services and contribute to financial inclusion, especially in semi-urban and rural areas.
EDUCATION
Arcade Business College - India
BCA
CHANDIGARH UNIVERSITY
Master of Computer Applications - MCA
ABOUT GAURAV JHA
Gaurav Jha || Banker I am a results-driven finance professional with 1.5+ years of experience in Retail Assets, Credit Appraisal, Loan Disbursement, and Cash Management across NBFCs and Small Finance Banks. My career journey includes key roles at Shriram Finance Ltd and Utkarsh Small Finance Bank, where I gained hands-on expertise in credit underwriting, customer handling, account services, compliance, and sales of financial products.Throughout my career, I have successfully: Evaluated and processed secured & unsecured loan applications. Handled end-to-end cash operations, KYC, and account services while ensuring RBI compliance. Built strong customer relationships by addressing financial needs and cross-selling products like insurance, deposits, and loan solutions. Supported audits, reconciliations, and compliance checks, maintaining accuracy and integrity in all financial transactions.I bring strong analytical skills, problem-solving ability, and adaptability to dynamic banking environments. With technical knowledge in banking software, Microsoft Office, CRM, and financial documentation, I aim to contribute to organizational growth by combining customer-centric service with risk-aware financial operations. Outside of work, I enjoy reading and traveling, which keeps me curious and open to new perspectives.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.