Morgan Armstrong
Internal Revenue Agent @Internal Revenue Service
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WORK HISTORY
Internal Revenue Agent @Internal Revenue Service
Houston, TX, US
Resolve complex tax issues by providing expert guidance on tax laws and examination processes and explaining the applicability of accounting issues and tax law to taxpayers and their representatives. Clarified tax methodologies and adjustments by delivering detailed explanations and addressing taxpayer concerns regarding proposed adjustments. Fostered understanding across diverse socioeconomic and cultural backgrounds by communicating findings with taxpayers and their representatives. Interpreted complex tax laws by applying guidelines from tax laws and reference materials and adapting to cases requiring independent judgment and decision-making. Impacted tax liability determinations by performing examinations via standardized accounting methods.
EDUCATION
Prairie View A&M University
Bachelor's degree, Accounting
Prairie View A&M University
Master of Science - MS, Accounting
ABOUT MORGAN ARMSTRONG
Detail-oriented and results-driven professional with broad experience in tax compliance, auditing, and investigation for federal and state tax regulations. Adept at analyzing financial records, identifying discrepancies, ensuring compliance, andconducting complex audits and investigations to ensure accuracy and minimize risks. Possess solid expertise in fraud detection, risk management, and process improvements to enhance efficiency in audit procedures and promote compliance. Quick learner with sound proficiencies in providing exceptional client experiences, handling inquiries, and maintaining positive relationships with clients and stakeholders. Capable of analyzing customer behavior, identifying key insights, and leveraging data to improve experiences. Well-versed in assessing customer needs, developing solutions, and collaborating with cross-functional teams to drive service improvements. Fluent in sign language.
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