Mor Ndour

IT Analyst @Desjardins

Montréal, CA

Investigate incidents of medium to high severity- Detect and analyze complex problems, determine the causes and identify optimal solutions based on customer needs- Ensure the required links with the various units involved in its activities, while respecting established priorities- Ensure continuous monitoring of the application fleet and carry out appropriate interventions to ensure or the unit\'s operations- Recommend solutions to increase the efficiency and quality of the application fleet or the unit\'s operations- Analyze and carry out large-scale service requests based on specific customer needs- Carry out complex application modifications, test scenarios and produce the required documentation to ensure the quality and monitoring of changes in production- Prepare and simulate various end-of-cycle operations aimed at ensuring the smooth running of the organization\'s activities.• Designed and implemented scalable ML workflows, enabling seamless integration into production systems.• Conducted feature engineering and data preprocessing for high-dimensional datasets.• Monitored deployed models using MLflow, ensuring robust performance and low latency.• Developed APIs to deliver real-time predictions and recommendations