Monique Frazier
U s Practice Lead Organizational Change Management & Training @Infosys Public Services
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WORK HISTORY
U s Practice Lead Organizational Change Management & Training @Infosys Public Services
Rockville, MD, US
Lead enterprise transformation and adoption strategy across complex public-sector modernization initiatives.Provide executive advisory services aligned to organizational change, workforce readiness, and digital transformation.Shape opportunities before RFP release, influencing problem definition, solution framing, and adoption strategy upstream.Build and scale practice offerings integrating change, workforce enablement, and AI-adjacent adoption considerations.Deliver transformation outcomes across platform adoption, process modernization, and organizational readiness.Balance practice leadership, market influence, and client delivery—demonstrating executive-level scope and accountability.
EDUCATION
Temple University Graduate School
Master of Business Administration - MBA
Temple University
Bachelor’s Degree, Management Information Science
Wharton Executive Education
Leading Growth strategy
ABOUT MONIQUE FRAZIER
I am an enterprise transformation leader with 20+ years of experience spanning organizational change management, workforce transformation, digital transformation, and executive advisory across public sector, education, healthcare, and global enterprises.Currently, I serve as a U.S. Practice Lead where I balance practice leadership, transformation strategy, and client delivery, operating at the intersection of enterprise transformation, adoption, and execution.A core differentiator of my work is the ability to shape transformation initiatives before formal procurement, partnering with executives to clarify business problems, align stakeholders, and influence solution direction upstream of RFPs—reducing downstream risk and increasing adoption outcomes.My background uniquely combines deep technical foundations (data, platforms, automation), program and capture leadership, and human-centered change, allowing me to translate complex initiatives—including digital platforms, AI-enabled capabilities, and large-scale modernization efforts—into measurable organizational outcomes.Previously, I led enterprise automation and data modernization initiatives that eliminated approximately 80% of manual processes, significantly improving retention, compliance, accreditation readiness, and operational performance in a highly regulated environment.I am known for building trust across executive leadership, delivery teams, and clients—bringing clarity, structure, and momentum to complex transformations where people, technology, and governance must move together.
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