Monika Dattatray Bodke
Associate @Wipro
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WORK HISTORY
Associate @Wipro
EDUCATION
Sikkim University, Gangtok
Bachelor of Commerce - BCom, Business/Commerce, General
ABOUT MONIKA DATTATRAY BODKE
Results-driven Business Analyst with 8.5+ years of experience in US Healthcare, Supply Chain & Telecom, specializing in requirements analysis, digital transformation, process optimization, and Agile delivery. I bridge the gap between business needs and technology to ensure seamless system enhancements and efficient end-to-end operations. Key Achievements: Improved claims adjudication accuracy by 30% by refining payer rules, EDI (837/835) logic & validation workflows. Reduced manual processing by 40% through automation of Order Management & Inventory portal processes in telecom. Led UAT and defect triage, identifying 15+ critical issues and ensuring smooth go-live across multiple releases. Optimized AS-IS → TO-BE workflows, reducing operational gaps and improving cross-team alignment across projects.I excel in requirement elicitation, user stories, BRD/FRD/SRS creation, gap analysis, UML/BPMN modeling, stakeholder management, and Agile Scrum collaboration.Let’s connect to explore opportunities in healthcare automation, claims systems, supply chain digitalization, and enterprise transformation! Elicit & Translate Business requirement to User Stories/BRD/FRD/SRS Conduct Gap Analysis/Scope Analysis Impact Analysis on Business Processes using techniques like use case diagrams ()/ Context Diagram (Data Flow Modelling)/ BPMN (process modeling)/ Flow charts Conduct - analysis and suggest fit for business solutions by designing a change strategy. Organize & Lead Requirement Gathering (Elicitation) meetings using techniques like Interviews, Questionnaires, Interface Analysis, Document Analysis, Brainstorming Sessions and Focus Group Discussions Prioritize Requirements using and Business Value methods Deliver Requirement documents like Communicate clients business requirements by constructing easy-to-understand data and process models Involved in creating wire-frames and mock ups for the system Verification and validation of requirements to ensure they deliver business value by conducting various Reviews and workshops with clients Performed quality assurance (functional testing) and user acceptance testing, facilitating on-time, on-budget, and acclaimed “go-live” of the application. Act as the point of contact for all project activities, liaising with Delivery M••••••••@gmail.com
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