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Monica Hsiao
Application Engineer @美超微
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WORK HISTORY
Application Engineer @美超微
San Jose, CA, US
Server-grade Technical Support] Efficiently diagnosed and resolved root causes of issues in SMCI AMD servers for enterprise, data center, and HPC customers. Replicated problems in the lab, collaborated with internal teams, and delivered solutions to ensure exceptional service quality and customer satisfaction.[PM assistant] Supported the successful Beta and Final release of 10+ H12 series motherboards by coordinating with firmware engineers, MB PMs, and labs, addressing testing failures, and mitigating delays.
ABOUT MONICA HSIAO
Application Engineer at Supermicro | Software Development Engineer
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