Monica Claire Courtade
Principal Consultant @Growth Vanguard
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WORK HISTORY
Principal Consultant @Growth Vanguard
Boston, MA, US
Growth Vanguard is a DTC marketing consultancy built for digital health. Rooted in growth strategy and execution, we help healthcare brands scale with precision, creativity, and measurable performance.
EDUCATION
Suffolk University - Sawyer Business School
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
ABOUT MONICA CLAIRE COURTADE
Healthcare needs fixing, and I\'m here for it.For 15+ years I\'ve been in the trenches of healthcare and health tech, partnering with venture-backed startups, clinical practices, top payers, and leaders who want to do things differently to achieve better outcomes at lower cost.I work at the intersection of strategy and execution: operational transformation, revenue cycle optimization, payer contracting, and the AI and emerging technologies that are reshaping how care gets delivered. Whether it\'s scaling virtual care across multiple states, operationalizing FDA-authorized AI/ML platforms for clinical adoption, or rebuilding financial engines, I bring clarity, speed, and results that stick.Most recently, I\'ve been advising an AI-powered precision health company that earned FDA De Novo authorization for a first-in-class predictive AI platform. My focus has been helping build the go-to-market, reimbursement, and clinical integration infrastructure needed to take a regulatory milestone and turn it into real patient impact. This is where AI meets clinical workflows and population health, and it\'s the work I\'m most excited about.What measurable impact looks like:→ 880% MRR growth in 18 months scaling telehealth operations into new markets with multi-payer contracts across 6 states.→ J.D. Power Customer Service Award (2020) for satisfaction during the COVID telehealth surge, powered by redesigned automated workflows and optimized patient triage.→ 4% clinical margin improvement through AI-powered documentation tools and EMR workflow automation.→ 10% FTE reduction ($1.25M annual savings) through client services restructuring and AI virtual agent deployment, without compromising access or quality.→ End-to-end virtual care buildout including clinical team scaling, EMR migration, payer contracting, claims strategy, and operating cadence design.I\'m drawn to organizations that want to move fast and with purpose, especially where AI, clinical operations, and value-based care overlap. Healthcare is messy, but with dedicated leadership, a data-driven strategy, and a technology-forward approach, transformation isn\'t just possible. It\'s overdue.
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