Monica Alderson
Business Services Director - Technology Product Development @Hallmark Cards
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WORK HISTORY
Business Services Director - Technology Product Development @Hallmark Cards
Kansas City, MO, US
Developed strategic technical roadmap to drive vision, evolution and standardization of people, business process and technology in product development and digital asset management. • Led the technology software selection, implementation and vendor management for product lifecycle management and digital asset management systems enabling 22 systems to be streamlined into two.
EDUCATION
Northwest Missouri State University
Bachelor of Science (BS), Management Data Processing
Rockhurst University
Master of Business Administration (MBA), Emphasis in Finance
SKILLS
ABOUT MONICA ALDERSON
IT Director with 15+ years of experience managing, building, and implementing technology solutions that solve critical business needs, achieving long-term goals within multiple industries. Strengthen relationships with internal and external stakeholders, fostering sustainable growth and development. IT Director | Executive DirectorEmail: m••••••••@gmail.comInspired to utilize business services expertise within the nonprofit and senior living industries, cultivating collaborative, engaging relationships that exceed organizational objectives and impact communities. Monitor profitability and complex project goals, optimizing processes, costs, and teams to improve performance and delivery.Work history encompasses broad background in all areas of Information Technology, including strategy, software development, infrastructure, and outsourcing. Exceptional customer service and team development skills, communicating initiatives clearly and effectively while enhancing key partnerships. PMP Certified. CORE COMPETENCIES:• IT Management• Technology Solutions• Program / Project Management• Customer Service• Vendor Management• Budget Monitoring• Cost Control• Performance Management• Strategic Partnership Development• Problem Solving• Process Improvement• Cross-functional Team LeadershipACCOMPLISHMENTS:~Overhauled project management organization in Information Technology delivering the largest new project development budget on time and on budget with best reputation of project managers in company.~Stood up new product management organization with all new processes and systems for all new innovative and existing business product launches.~Led first Infrastructure outsourcing agreement for company including building initial governance model plus refining the initial contract to ensure multi-million-dollar savings was realized year over year.Please contact me at (81••••••72 with Senior IT and Executive Director opportunities.
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