Mona Abdullahi

Multi-site Business Manager @Sail

US

Lead & MentorOversee daily operations for a portfolio of affordable housing communities, with your primary placement at one of SAIL’s larger Metro properties.Mentor and train newer Business Managers at smaller sites—providing guidance, best practices, and hands-on problem solving.Develop team members through regular coaching, feedback, and skills training to ensure operational excellence and regulatory compliance.Operational & Financial OversightAchieve budgeted performance goals by analyzing financials, optimizing rents, reducing delinquency, and managing expenses.Partner with maintenance teams to ensure strong curb appeal, timely work order completion, and safe, welcoming environments.Monitor occupancy, leasing velocity, and retention—identifying opportunities to improve results across your portfolio.Compliance & Resident ExperienceEnsure full compliance with LIHTC, Section 8, and other affordable housing program requirements.Oversee leasing, recertifications, inspections, and reporting with precision.Champion a concierge-level resident experience by fostering responsiveness, proactive communication, and personalized service.Collaboration & CommunicationWork closely with SAIL’s centralized support teams to streamline processes and share operational insights.Maintain strong relationships with Regional & Director —providing timely updates and participating in property tours and meetings.

St Cloud Technical and Community College

General Classes

Minneapolis Community and Technical College

General Classes

Metropolitan State University

Psychology, Creative Writing

Metro Schools College Prep

High School