Mohiuddin Jilany
Account Manager @Red Wireless
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WORK HISTORY
Account Manager @Red Wireless
Saskatoon, SK, CA
Conducting market research on competitors\' activation strategies and trends.•Analyzing customer surveys to identify areas of improvement in the activation process.•Manage customer accounts throughout the entire activation cycle, from start to finish.•Developed familiarity with Canadian compliance expectations, privacy requirements, and client verification standards.•Handled customer inquiries and supported product activation, gaining exposure to local Canadian service standards.•Assist customers with troubleshooting technical issues related to product activation using CRM Software.•Maintained Canadian compliance standards and customer service practices in daily operations, ensuring adherence to regulatory guidelines and ethical business conduct.
EDUCATION
National University
Master's degree, Accounting
ABOUT MOHIUDDIN JILANY
I am a dedicated financial services professional with over 15 years of international experience in banking, specializing in customer service, AML compliance, and financial consulting. I hold a Certified Anti-Money Laundering Specialist (CAMS) designation and bring a strong blend of compliance knowledge and frontline advisory experience.Throughout my career, I have acted as a trusted advisor, providing clients with personalized guidance on financial products and services—helping individuals and small businesses make confident, informed financial decisions aligned with their goals. Whether resolving service inquiries or analyzing financial risks, I’ve consistently demonstrated a commitment to accuracy, empathy, and regulatory integrity.Since moving to Canada, I’ve gained local work experience and enhanced my understanding of Canadian AML regulations (FINTRAC, PCMLTFA) through ACAMS webinars and self-directed study. I’m now pursuing new opportunities as a Customer Service Representative or AML Compliance Analyst within Canadian banks, credit unions, or fintech organizations. Certified Anti-Money Laundering Specialist (CAMS)| ACAMS Member AGLC AML Certification | Alberta Gaming, Liquor and Cannabis (AGLC) Experienced in KYC/CDD, EDD, STR/SAR reporting, Sanctions Screening Frontline Banking, Client Advisory & Service Expertise Product Knowledge & Advisory Experience: Mutual Funds, GICs, Bonds etc. AML Software: Velocity, AMLX (Nasdaq) Core Banking: Bank Ultimus, Ababil, Finacle Strong interpersonal, communication, and conflict-resolution skills Open to remote, hybrid, or on-site roles across Canada
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