Mohith Thotakura
Client Services Advisor @Lloyds Banking Group
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WORK HISTORY
Client Services Advisor @Lloyds Banking Group
Chester, GB
Engaging with customers to understand their needs and challenges, gaining valuable insights into their requirements.•Resolving complex issues through financial research, providing tailored solutions.•Effectively handling 50+ daily customer calls with excellent communication and problem-solving skills for optimal customer satisfaction.•Collaborating with cross-functional teams to gather and analyze customer feedback, contributing to product and service enhancements.•Effectively communicating technical information to diverse stakeholders, fostering alignment between business and technical teams.
EDUCATION
University of Liverpool
Masters, Business Analytyics and Big Data
Manipal Academy of Higher Education
Bachelor of Business Administration - BBA, Marketing
ABOUT MOHITH THOTAKURA
For all recruiters checking out my LinkedIn profile. In search of a career-transforming position, my limited yet valuable experience, coupled with my Master\'s and Bachelor\'s degrees, underscores my potential contributions. I am eager for the opportunity to thrive within your organisation. Thank you very much.
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