Mo Qassim
Professional Development & Digital Strategy @Independent
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WORK HISTORY
Professional Development & Digital Strategy @Independent
GB
Continuing focused professional development across IT operations, cyber security and digital service delivery within complex environments.Deepening expertise in service governance, resilience, risk management and transformation strategy while maintaining technical currency across Microsoft and cloud platforms.Reviewing emerging standards, regulatory developments and best practice approaches to operational reliability, stakeholder alignment and sustainable change.Engaging with industry insight, thought leadership and evolving frameworks to ensure readiness for the next leadership opportunity.
EDUCATION
Leeds Beckett University
Bachelor of Applied Science - BASc, Information Technology
ABOUT MO QASSIM
IT service leader with experience spanning operations, infrastructure and service improvement within complex environments since 2008.Focused on balancing operational stability with meaningful change — ensuring services remain reliable while organisations evolve.Experienced in governance, stakeholder engagement and managing competing priorities where delivery, risk and transformation intersect.Technically grounded across Microsoft platforms, infrastructure and cloud services, enabling informed decision-making rather than purely theoretical leadership.Particularly interested in how accountability, structure and culture influence organisational above is AI written
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