Mohammed Hammad
Technical Support Specialist @John Lewis & Partners
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WORK HISTORY
Technical Support Specialist @John Lewis & Partners
Exeter, GB
Deliver technical expertise on EHT products and resolve customer queries at the first point of contact.\\\\n- Diagnosing and solving hardware or software faults.\\\\n- Liaising with repairers and suppliers.\\\\n- Resolving customer issues in a timely manner.\\\\n- Prioritise and manage many open cases at one time.\\\\n- Testing and evaluating new technologies.
EDUCATION
IUG University
Bachelor of Engineering - BE, Computer Engineering, 2:1
Al-Karmel College
Associate of Science - AS, Computer and Information Sciences and Support Services, 2:1
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