Lisa Smith
Senior Information Technology Project Manager @John Lewis & Partners
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WORK HISTORY
Senior Information Technology Project Manager @John Lewis & Partners
Delivering network security driven IT infrastructure projects across John Lewis, Waitrose, Contact Centres and Supply Chain, projects involve replacing unsupported legacy infrastructure across the estate that’s open to security threats whilst improving capability. Projects include a complete LAN refresh and Wi-Fi upgrade across 40 JL and Waitrose Supply Chain warehouses. Design and implementation of a replacement cisco telephony system to a cloud based CXone solution for the contact centre whilst ensuring infosec and data privacy compliance. Full decommission of old infrastructure estate.
EDUCATION
Mindful Talent Academy
Advanced Coaching Cerfification
National College of Ireland
Higher Certificate in Computing
SKILLS
ABOUT LISA SMITH
Experienced Prince II Practitioner Accredited IT Project Manager with 16 years experience, and a proven track record of delivering small to large sized IT projects of Infrastructure, Cloud, Application, Change, Transformation and Divestment on time and to budget. Excellent customer facing and communication skills, along with strong team building and diplomatic skills. I\'m a strategic thinker with excellent problem solving skills, I am agile and highly adaptable and experienced in diverse and challenging environments. Experience working in Telecommunications, Media, Retail, Government, Insurance and Finance Sector.
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