Mohammad Mousavi

Technical Support & Service Representative @Roche

North York, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jan 2024 — Present

Technical Support & Service Representative @Roche

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Toronto, ON, CA

EDUCATION

2018 — 2018

Centennial College

CCNA 1&2 Course

1998 — 2003

Azad University

Bachelor of Applied Science (BASc)

SKILLS

EndoscopySalesSales OperationsEngineeringCross-Functional Team LeadershipProduct DevelopmentMicrosoft OfficeMarket DevelopmentBiomedical EngineeringCorporate CommunicationsMarketing StrategyCapital EquipmentHealthcareCustomer ServiceTroubleshootingProduct ManagementPmMicrosoft ExcelMarket AnalysisContract NegotiationBusiness DevelopmentSales ManagementNew Business DevelopmentProduct MarketingComputer MaintenanceOperating RoomStrategic PlanningHospitalsMedical DevicesMaintenance & RepairComputer HardwareNegotiationElectronicsField ServiceLeadershipProduct LaunchManagement

ABOUT MOHAMMAD MOUSAVI

With a robust foundation in biomedical engineering and technical support, my career at Roche has been marked by a steadfast commitment to excellence. Specializing in problem-solving, my role involves diagnosing and repairing cutting-edge medical equipment, ensuring minimal downtime and maximum reliability. Communication is the cornerstone of my approach, facilitating clear and effective interactions with medical professionals. At Southlake Regional Health Centre, I honed this skill, adeptly bridging the gap between technical service and user experience. My mission is to deliver unparalleled service and support, fostering long-term customer satisfaction within the dynamic healthcare landscape.

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