Mohamed Haneef

Enterprise Lead Service Manager, Smart Metering Delivery @Virgin Media O2

Slough, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2023 — Present

Enterprise Lead Service Manager, Smart Metering Delivery @Virgin Media O2

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London, GB

EDUCATION

2000 — 2004

Noorul Islam University

Bachelor of Technology - BTech, Information Technology

2004 — 2006

PSG College of Technology

Master of Engineering (MEng), Computer Science and Engineering

SKILLS

Core JavaNew Business DevelopmentSoaExecutive ManagementBusiness Process ImprovementService Delivery ManagementAgile MethodologiesProgram ManagementSqlHibernatePl/SqlSdlcItil ImplementationIT OutsourcingContract NegotiationSoftware Project ManagementItilContinuous ImprovementJava Enterprise EditionWeb ServicesIT Service ManagementService DeliveryIT StrategyBusiness AnalysisBusiness StrategyItil ProcessScrumOracleRequirements AnalysisStrutsPricing OptimizationLean Six SigmaSpringIncident ManagementService Operations

ABOUT MOHAMED HANEEF

I am a highly motivated self starter with a passion for delivering service excellence. I am able to deliver the business strategy and ensure the smooth running of a highly complex technology environment of both internal and supplier provided/managed systems. I’m a strong leader with a desire to motivate, inspire and mentor others. I have a proven track record in the performance management and development of staff, building efficient and effective teams.I have a proven track record in managing and implementing Service Operation projects including ITSM tools (inc ServiceNow), new suppliers and Cloud Transformation solutions.I have strong relationship management skills with both internal stakeholders at all levels and third parties, I have also been involved many contract negations around commercial and service terms.

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Mohamed Haneef — Enterprise Lead Service Manager, Smart Metering Delivery at Virgin Media O2 in Slough, GB | Unifers