Shinas Moideen
Sps Catalog Management Associate @Amazon
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WORK HISTORY
Sps Catalog Management Associate @Amazon
Bengaluru, IN
Managed product catalogs across UK and German markets, ensuring accuracy and optimization of listings, contributing to a seamless customer experience across online platforms.• Achieved key performance metrics, including high levels of quality, productivity, and first-contact resolution, improving operational efficiency and customer satisfaction.• Utilized data analysis and problem-solving skills to identify trends, make recommendations, and implement process improvements—key to enhancing the digital shopping experience.• Worked cross-functionally with customer service, payments, and investigations teams to resolve complex issues, ensuring smooth customer journeys from order placement to fulfilment.
EDUCATION
Indian Institute of Technology, Madras
Bachelor of Science, Programming & Data Science
University of Liverpool
Master of Science - MS, Business Analytics & Big Data
University of Calicut
Bachelor of Commerce - BCom, Finance, General
GHSS TIRURANGADI
Higher Secondary Education, Science
KHUTHBUZZAMAN ENGLISH MEDIUM SCHOOL
High School Diploma
HETIC-India
Bachelor of Management Studies, Digital Business
ABOUT SHINAS MOIDEEN
With a Master of Science in Business Analytics & Big Data from the University of Liverpool, I recently co-founded and managed Beetot, a baby clothing brand. We successfully grew sales by 30-35% quarter-over-quarter. E-commerce optimization and web project management are among my core competencies, honed through hands-on experience in scaling businesses and developing eco-friendly products.Our team achieved significant milestones, including a 50% increase in brand awareness and a 25% rise in average order value, by leveraging targeted marketing and strategic partnerships. At Amazon, we enhanced customer satisfaction by maintaining high-quality product catalogs. I am motivated by the pursuit of operational excellence and am eager to bring my analytical skills and e-commerce insight to a team that values innovation and customer-centric strategies.
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