Mithali Mathias
Associate Software Services Auditor @Connor
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WORK HISTORY
Associate Software Services Auditor @Connor
Toronto, ON, CA
EDUCATION
Conestoga College Institute of Technology and Advanced Learning
Diploma of Education, Project Management
Conestoga College
Management and Leadership Development, Organizational Leadership
St. Aloysius (Deemed to be University)
Bachelors in Computer Application and animation, Computer applicationa nd animations
ABOUT MITHALI MATHIAS
Results-driven professional with 8+ years of experience in compliance, consulting, operations and customer engagement. Proven expertise in stakeholder collaboration, risk assessment, and process optimization within global organizations like Oracle, VMware, and Autodesk. Adept at driving customer success by leveraging automation, data insights, and proactive outreach to enhance customer experience and retention. Skilled in developing scalable engagement strategies, leading cross-functional initiatives, and creating self-help resources to empower customers. Passionate about translating complex processes into actionable solutions and advocating for customer needs. Recognized for strong communication, leadership, and customer-first approach in fast-paced environments.
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