Mirrian Opara
Operation Delivery Work Coach @Department for Work and Pensions (DWP)
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WORK HISTORY
Operation Delivery Work Coach @Department for Work and Pensions (DWP)
London, GB
Implement career planning strategies, setting measurable goals to promote employability. Manage customer, provide coaching and support to individuals navigating employment opportunities. Handle customer inquiries, complaints, and feedback, resolving issues promptly and effectively. Provide training and guidance to customer service staff to enhance performance and service delivery. Maintain records of customer interactions and feedback, analysing data to identify trends and areas for improvement.
EDUCATION
Federal University of Technology Owerri Nigeria
Bachelor’s Degree
University of Dundee
Master's degree
SKILLS
ABOUT MIRRIAN OPARA
My professional experience has consistently demonstrated strong technical and analytical…
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