Hossain
Sales Manager - Bell Mdu @OSL Retail Services
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WORK HISTORY
Sales Manager - Bell Mdu @OSL Retail Services
Toronto, ON, CA
Manage a portfolio of 125K+ units in downtown Toronto.• Prospect and execute marketing agreements to increase the rights % and also maintain existing relationships with building management• Execute product demo sessions for the stakeholders on a regular basis• Provide hands-on, on-going coaching, leadership and support to the Toronto Downtown MDU sales team• Making sure monthly quotas are continuously met or exceeded Provide sales management funnel guidance, and manage weekly sales reports to monitor sales activity and ensure quality performance• Accountable for sales planning, strategy development, and plan implementation Deliver on sales quotas while maintaining the quality • Manage metrics associated with daily activities and results Supervise and motivate the Field Sales team to obtain set objectives• Develop sales employees to continuously improve their sales and account management skills Manage the resolution of sensitive customer requests and issues where necessary
EDUCATION
East West University
Master of Business Administration (M.B.A.), Marketing
ABOUT HOSSAIN
An organized, people-oriented and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks towards achievement of organizational goals.More than 15 years’ of experience in marketing, sales and customer service in national and international level. Currently working as Sales manager MDU in Bell OSL Partnership, looking after the Toronto Downtown. Developed and maintained sales (both business and retail) channel for Freedom Mobile Canada. Worked closely with Service Channel development as well as implementation of Marketing and Communication Plan for Grameenphone in Bangladesh. Played key strategic role towards branding initiatives for Grameenphone. Have sound background in analysis (Both primary research and system data analysis). Acted as a key resource in developing and executing CEX model, NPS, Customer Satisfaction Model for Telenor and Axiata Bangladesh. Successfully documented the process of different marketing, sales and customer service related task and involved in various cross functional projects (Mainly- Distribution Model, Revenue assurance control, Process Management, Management information system etc).
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