Minaz Ladak
IT & d Senior Product Manager @Reckitt
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WORK HISTORY
IT & d Senior Product Manager @Reckitt
Slough, GB
Responsibilities include: Strategy planning for major programs of work to ensure the business across Reckitt and Mead Johnson is well placed for future business activities with part of this involving a detailed plan for updates to the CRM platform.Supporting the Veeva CRM rollout across multiple countries, operating the Field Force CRM Centre of Excellence from IT perspective for the Medical Channel business area. Financial oversight and vendor management for multi million dollar contracts and management of spend tracking across 24 countries globally.Manage enhancements to Veeva CRM, working closely with members across key business units to ensure the sales team in particular are provided the tools and support\\training for the successful tracking of interactions which in turn can be tracked in dashboards and reviewed as part of KPIs targets.Supporting a data driven organization with next best action and rep training based on AI.
EDUCATION
University of Westminster
Bachelor of Science (BSc), Information Systems
George Washington University
PMI\PMBOK, Project Management [2003]
SELTEC
BTEC National, Computer Studies
SKILLS
ABOUT MINAZ LADAK
A self-motivated Senior Product Manager, with substantial experience successfully leading teams, with particular focus on Veeva CRM, Business Intelligence Analytics using TIBCO Spotfire, PowerBi, Clinical Trials management (IMPACT & Bioclinica, custom developed), and data privacy in FCMG, Clinical Research, Pharmaceutical organizations.As a Senior Product Manager Field Force Excellence with Reckitt for ASEAN, EMEA & US (Health) areas I am responsible for the roadmap and product development of the field force toolset, managing operational releases and daily operations with support for over 900 Medical Reps in my domain.Key Skills: Project Management, Business Intelligence, data analysis, mentoring & training, stakeholder management, vendor management, business development, team leadership, strategy planning, data modelling, cross-team collaboration, prototyping, financial management, line management, presentations, risk management, Medical Affairs (Veeva CRM, Veeva Engage, Veeva CLM, Vault, KOL management, HCP interaction tracking, HCP account planning, reporting, etc), Clinical Trial Management, data privacy.Achievements include, development of a comprehensive framework & strategy, and led a multi year initiative for the development and implementation of a set of analytics (over 25) based on TIBCO Spotfire to ensure executive Clinical leadership (and Study managers etc) across the organization could review metrics and operational data in near real-time. Delivered training to executive management, study managers and other members, resulted in of hours of saved compared to previous methods to gain actionable insights on active studies as well as those completed.Management of project managers, developers, technical lead and test directors on various projects. Led training and mentoring of members of a variety of disciplines including both within the technical team and senior business stakeholders.Managed the implementation of custom Veeva CRM system for the International Medical Affairs Department (covering over 60 countries) and led the operational support team to ensure continuous improvements along with the enhancement management to the systems (including implementation of Analytics Dashboards using PowerBi and Salesforce cloud functionality). Received several awards, more recently at Allergan/AbbVie (5 awards for Excellence and 4 VIP awards). Interests: Medical, Clinical Trials Management, Regulatory Affairs, Pharmaceutical, Commercial Analytics, Tableau AI/ML, Spotfire, PowerBi, Omnichannel market management, Digital twins.
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