Minakshi Priyadarshini Mohanty

Customer Success Manager @Palo Alto Networks

Bengaluru, IN

Establish clear client retention goals•Process milestones for the clients and employees to work toward•Assist customers with setting up and navigating programs or software•Promote the value of the product•Create Success Plans and Work accordingly with the client.•Build Relationship with the customers to conduct more Strategic discussion to improve usage of our product•Upsell services and products with the brand image•Promote value through customer experience•Assist in creating training courses and educational materials•Review customer complaints and concerns and seek to improve the customer experience.

Barkhataullah University

Bachelor of Commerce (BCom), Accounting and Business/Management

Leeds Beckett University

Certification Course, International events management