Mile Ristic
Air Gateway Manager - Germany @Amazon
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WORK HISTORY
Air Gateway Manager - Germany @Amazon
Leipzig, DE
Led global business performance evaluations and optimization initiatives across the European network at Amazon. • Managing third-party Ground Handling Agents at CGN, HAJ, and LEJ, overseeing 7+ daily flights.• Drive operational excellence and process optimization, significantly improving delivery performance, efficiency, and compliance across the network.• Spearheaded service excellence initiatives, enhancing SLA performance and optimizing operating costs through strategic negotiations.• Act as a strategic liaison for cross-functional teams, coordinating resources, workforce planning, and continuous improvement initiatives.
EDUCATION
Academy of Business Professional Studies Belgrade
Bachelor's degree, Professional Manager
Aviation Academy Belgrade
High School, Mechatronics Technician for airport Transportation Systems
SKILLS
ABOUT MILE RISTIC
Aviation and logistics leader with 10+ years in cargo aviation and air express, managing high-volume air freight and multi-airport operations across Europe and the Middle East. As Air Gateway Manager at Amazon Air, I oversee all 3P ground operations in Germany, driving operational excellence, process optimization, and high-performance results across airport, warehouse, and line-haul functions.I specialize in transforming operations through data-driven leadership — improving OTP, reducing delays, strengthening compliance, and reengineering workflows at scale. Known for fostering collaboration in multicultural teams, aligning stakeholders, and delivering consistent results in fast-paced, high-pressure environments.
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