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Milan Shah
Lead @Apple
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WORK HISTORY
Lead @Apple
Monterey, CA, US
Drove consistent year-over-year sales growth by leading and coaching teams on effective sales strategies, optimizing floor coverage, and leveraging deep expertise of Apple products and services to increase customer engagement and conversion- Improved customer satisfaction scores and loyalty by ensuring a seamless, inclusive in-store experience, addressing real-time customer and team feedback, while maintaining high operational standards across all customer touch points- Developed and executed sales and engagement strategies in partnership with senior market leadership,aligning teams around performance goals and priorities, resulting in stronger customer retention and repeat business.
EDUCATION
California State University, Monterey Bay
Bachelor of Science, Business Administration
Georgia Gwinnett College
Kinesiology and Exercise Science
Monterey Peninsula College
Kinesiology and Exercise Science
SKILLS
ABOUT MILAN SHAH
As a self-motivated and agile professional, I have a passion for delivering on company initiatives through the development of business strategies, collaborating cross-functionally, and executing on project roadmaps. Throughout my roles, I have developed a set of Project Management and Business Development skills which I aim to use in all levels of projects and goals.
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