Mike Wheeler

Principal Business Analyst @OpenText

Newbury, GB

Integral member of a global Sales Operations team• Business SME for Salesforce CPQ and Approval rule design and optimisation• Works as key interface between technical teams and key business stakeholders – responsible for transforming complex business scenarios into clear and concise requirements documents• Heavily involved in the complete end to end delivery lifecycle, from initial requirement gathering to solution implementation and end user change management.• Delivery of presentations and training to key stakeholders• Design and development of key business KPI metrics• Created an extensive portfolio of technical process documents to support multiple teams across the business.• Key contributor on several key projects, including ERP/CRM consolidation, business divestitures and end to end sales process optimisation.

University of Bath

MSc

University of Plymouth

BA (Hons)