Mike Wake
Customer Success Manager - Enterprise Accounts @SAS
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WORK HISTORY
Customer Success Manager - Enterprise Accounts @SAS
London, GB
Helping my clients to embed analytics capabilities, and get the most out of their existing investments. Helping clients to refine and optimise their support operating models to achieve success.
EDUCATION
Havant College
Business Studies, IT, Communication Studies, Information Technology, Communication Studies, Business,
University of Portsmouth
Ba Hons, Business Studies
SKILLS
ABOUT MIKE WAKE
Sales and relationship management professional with over 13 years of experience in helping enterprise clients to make better decisions and meet strategic goals, by applying the latest analytical tools, technology and techniques to business data in a sustainable way.Currently managing the relationship with one of our largest clients in the financial services industry. Helping them to manage risk, develop pricing strategies and improve customer journeys across the business.Specialities:Financial Services, Risk Management, Big data Analytics, Data Management, Best practice Regulatory change including IFRS17, GDPR, IFRS-9, IRB, BCBS239, AI, Machine Learning, Event Stream Processing, Data Warehousing, Data Management, Data Governance, Metadata Management, Data Lineage, Analytical Data Integrity. Data Access, Integration, Migration, Quality, Cleansing, De-duplication, Enrichment and Monitoring. Data Profiling, Visualisation, Standardisation, Matching, Survivorship and Business Rules. Reference Data Management, Master Data Management, Single Customer and Single Product Views, Analytics, Modelling, BI, Data Security, Data Archiving and Lifecycle Management, Test Data Management, Privileged User Access, Sales, Marketing, Management, Direct Sales, Channel Sales,
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