Mike Rock
Vice President Stadium Operations, Arizona Diamondbacks @Arizona Diamondbacks
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WORK HISTORY
Vice President Stadium Operations, Arizona Diamondbacks @Arizona Diamondbacks
Phoenix, AZ, US
EDUCATION
University of Arkansas, Fayetteville
Bachelor of Arts - BA
ABOUT MIKE ROCK
Sports and Entertainment Venue Operation Skills SummaryManagement: Sports and entertainment venue operations, front-of-house and back-of-house; new venue set-up, seasonal operations and post-season shut-down.Customer Service: In-person and written response to guest concerns, suggestions, and complaints.Hiring: Interviewing, selecting, orientation, and training venue staff.Budgeting: Develop and present, and administer annual operating budgets for sports and entertainment venues.Mentoring: Preparing staff for their next assignment, support in personal growth and promotion; team-building skillsAssessment: Venue design and layout; proper event staffing for every professional sport, concerts, and other live performances.Communication: Microsoft Word, Excel, PowerPoint, Outlook, Teams, Public Speaking, staff training, Presentations.
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