Mike Pass
Enterprise Customer Success Manager @Litmos
Warrington, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Dec 2022 — Present
Enterprise Customer Success Manager @Litmos
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EDUCATION
2004 — 2007
Leeds Metropolitan University
Bachelor of Arts (B.A.), Business Management
SKILLS
Ibm IseriesIT SolutionsSalesCustomer SatisfactionNew Business DevelopmentBusiness StrategyStrategyDirect SalesPre-SalesNegotiationSalesforce.comIbm as/400Cloud ComputingHigh AvailabilityB2b MarketingAccount ManagementIbm ServersSales ProcessChannel PartnersLead GenerationBusiness DevelopmentB2cManaged ServicesSolution SellingSales OperationsCustomer RetentionCustomer ExperienceSales ManagementKey Account ManagementCustomer Relationship Management (Crm)ManagementCold CallingRelationship Management
ABOUT MIKE PASS
Senior Customer Success Manager with 10+ years\' experience in managing high-value customer relationships, driving sales, and fostering customer success. Skilled in account management, onboarding, sales growth, stakeholder engagement, and contract negotiations. Proven track record of exceeding targets, optimizing product adoption, and delivering value- driven solutions for enterprise clients.
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