Mike Heavens
Leadership, Project & Stakeholder Coach in Corporate Operations @ZF Group
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WORK HISTORY
Leadership, Project & Stakeholder Coach in Corporate Operations @ZF Group
Solihull, GB
Production Executive Group Facilitator.Vision & Mission Coach. PMO Lead.Communications Threads Lead.
EDUCATION
Hereford College of Art & Design
DATEC Diploma in Art & Design, Art & Design
De Montfort University
BA(Hons), Industrial Design (Eng)
Bishop of Hereford's Bluecoat School
10 GCSEs passed
SKILLS
ABOUT MIKE HEAVENS
Versatile Project Leader, Coach, Facilitator, and Team Member.My Career Goals: Competitive Products, Processes & Services from excellent Design, Improvement, & Collaboration.My Focus: Adding value & being valued in teams of diverse, ambitious people doing worthwhile things!My speciality: Leading, managing, coaching, supporting, and engaging diverse stakeholders in direct and matrix teams of 2 to 200+ people in globally minded organizations. Internally and externally, face to Face or remotely, I facilitate aligned vision, mission, strategy, objectives and key results to delight consumers and customers with project delivery that’s on time, in full, compliant, safe, and to budget.My journey so far: Design & Design Process > Continuous Improvement and Business Context > Quality, Risk and Crisis Management > Partnerships, Project Management and Agile Transformation Coaching.Stakeholders say: ‘always adds value, ‘a Can-do attitude’, being the ‘oil and glue’ – ‘with humility’.CAREER STEPS [and key learning] with most recent first:Most recently and in parallel: Global RD & O Quality Manager Appliance and Professional @ Jacobs Douwe Egberts:Coffee machine quality leader with Chinese OEM manufacturers plus partners Philips, DEKRA and SGS. NPD Leader of cross-functional solve of technical and quality defects in Pro coffee system.Agile Leader of €2MM global IT Wi-Fi scanning change / transformation [stakeholders, engagement, co-ordination]Quality Thread leader for >€50MM global start-up ‘L’Or’ Nespresso compatible.[projects, commercial, process]Global Quality Management lead ‘Tassimo’ FMCG@ Kraft, Bosch Siemens.[people, process, relationships] Continuous Improvement Lead, Six Sigma Black Belt, Lean/Kaizen @ Invensys.[business context, toolkits] Graduated in Industrial Design. Capital equipment design consulting.[users in mind, visualize, collaborate]SKILLSProblem Solving, Defect FixingCollaboration, TeamworkMatrix ManagementStakeholder Engagement Quality and Risk ManagementPartner Relationships, TrustAgile, Waterfall, Design ThinkingCommission, Qualify, VerifyLean, Kaizen, KanbanStrategy, Tactics Facilitation, IdeasSix Sigma Black BeltResults Driven, Can-DoCreative, Visual, StructuredChange, TransformationI\'ve project managed a house build, 2x property developments, helped set up a charity, and volunteered as a School Governor. I also love furniture, photography, architecture, nature, upcycling, travel, my Family and \'the colour of life!\'
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