Mike C.
Senior Technical Customer Success Manager Emea @Dell Technologies
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WORK HISTORY
Senior Technical Customer Success Manager Emea @Dell Technologies
City Of London, GB
EDUCATION
North East Surrey College of Technology
HND BTEC Engineering, Digital Communications & Networking
Beverley Boys School Sixth Form
A Levels
Beverley Boys School
GCSE's
ABOUT MIKE C.
As a Technical Customer Success Manager at Dell Technologies, I leverage my extensive experience and certifications in IT service management to ensure high system availability and compliance for our EMEA customers. With over 15 years of experience in the IT industry, I have developed strong skills in cross-team collaboration, contractual obligations, and presentations.I am passionate about using big data analysis to provide customer environment insight and build compelling account plans and strategies. I also have a proven track record of managing change control processes to ensure the stability of environments. My goal is to deliver exceptional customer service and support while driving business growth and innovation.
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