Mike Butler

Corporate Task Force General Manager @Ark Hospitality

Plano, TX, US

Recruit, train, mentor and supervise staffManage budgets and maximize revenuesMaintain statistical and financial recordsPlan maintenance work, events and room bookingsHandle customer complaints and queriesPromote and market the businessEnsure compliance with health and safety legislation and licensing lawsMeet daily with each department in the department’s primary work area to check-in with team members within different divisions of the propertyPerform administrative duties in the office such as payroll, bank deposits, and follow up on operational checklists and safety trainingFacilitate a staff training meeting with team members as appropriate to maintain exceptional service level for guests and within the teamInspect guest rooms and \"back of house\" areas to ensure brand and company standards are being metWalk/be present on property, especially during shift changes, to ensure daily priorities are communicated, which will equip individuals and the team for success

Prince George's Community College

Hospitality Administration/Management

G6 Hospitality

General Manager Training Course

Friendship Public Charter School

High School Diploma, General Studies