Miguel Feijoo

Incident Response Engineer Ii @Walmart Canada

Kitchener, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Incident Response Engineer Ii @Walmart Canada

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ON, CA

EDUCATION

2010 — 2011

Sheridan College

Computer Engineering Technician

2010 — 2012

Sheridan College

Computer Engineering Technology/Technician

SKILLS

ServersData MigrationVlanComputer HardwareCloud ComputingTechnical SupportSwitchesLogisticsMicrosoft ExchangeHelp Desk SupportWindowsErpOracleSystem AdministrationBusiness Process ImprovementTeam BuildingTroubleshootingCisco NexusOperating SystemsCustomer ServiceIbm MainframeProcess ImprovementSoftware InstallationMicrosoft ExcelActive DirectoryJdaLogistics ManagementMicrosoft OfficeVoipCall Centers

ABOUT MIGUEL FEIJOO

As a Business System Analyst at Walmart Canada, I apply my passion for technology and my analytical skills to bridge the gap between business and IT. I have over a decade of experience in the IT field, working in various roles such as IT Support Specialist and Operations & Asset Management Supervisor. In my current role, I collaborate with project managers, stakeholders, and vendors to monitor, review, and analyze operational information and data, and to implement new hardware and software solutions across the network. I also create and update processes and SOPs to increase efficiency and performance, following safety protocols. Additionally, I mentor and train associates, ensuring their development and participation. My goal is to create value and innovation for the company and the customers, using technology as a tool to solve problems and improve outcomes.

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