Miguel Guzman
Business Intelligence Analyst @Zalando
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WORK HISTORY
Business Intelligence Analyst @Zalando
Berlin, DE
Developed automated solutions e.g. giving visibility on the WMOs (warehouse movement orders) by combining data from all Zalando warehouses. This effort concluded in a dashboard where stakeholders could track when a shipment left the destination warehouse and when arrived at the target warehouse, saving the Network Planning team save 2 FTE per month of manual work-Analyzed conveyor distribution data per hour for the Logistic Planning team to better plan and forecast their usage in new warehouses-Deliver customs reports to the value-added tax team on time to avoid large fines for the company0Evaluated whether customer KPIs are consistent regardless of customer segmentation, country, time of order, or amount of orders to better understand whether these factors affect customer satisfaction.
EDUCATION
Instituto Tecnológico Autónomo de México
Actuarial Sciences, Statistics and Financial Mathematics
SKILLS
ABOUT MIGUEL GUZMAN
I am an Actuarial Scientist, with a strong mathematical and statistical background. Thinking in terms of data comes naturally to me. For the past eight years, I have been working with complex software architectures and data sets to enable my stakeholders to make well-informed data-driven business decisions.
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