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Miguel Delgado Sánchez
E-learning Developer @Dynamic Training Resources, Llc
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WORK HISTORY
E-learning Developer @Dynamic Training Resources, Llc
Mexico City, MX
Desarrollo soluciones de e-learning en Articulate Storyline, adaptadas a los sectores agrícola y de la construcción.
EDUCATION
IUTV - CCS, Venezuela
Bachelor's Degree
ABOUT MIGUEL DELGADO SÁNCHEZ
As a strategic Instructional Designer with over 12 years of experience in corporate training, I create scalable eLearning solutions that refine professional skills, elevate team performance, and drive business growth.With advanced proficiency in authoring tools like Articulate 360, Camtasia, Canva, and Vyond, I transform complex ideas into engaging, learner-centered experiences that deliver measurable outcomes and align with organizational goals. Explore my portfolio to see how I bring learning to life through interactive online courses, screencast tutorials, explainer videos, training slides, and infographics: https://miguel-ds.com Core Skills: Instructional Design | eLearning Development | Employee Upskilling | L&D Strategy | Interactive Learning | Multimedia Design | LMS Platforms | Visual Communication | Microlearning | Generative AI | Video Editing | 2D Animation Courses and workshops developed for the E-commerce and IT sectors: Identifying Fraud Trends Building Customer Value Introduction to Data Mining Seller Risk Appeals Workflow Empowering through Mentorship Best Practices for Great Customer Service Effective Documentation and Ticket Handling Mastering De-escalation Skills Improving Call Handling Time ITIL - Incident Management
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