Michelle Jones Thompson

Knowledge Manager @Atlassian

Carmel, IN, US
EMAILS
m••••••••@atlassian.com
MOBILE NUMBERS
+13•••••••34

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WORK HISTORY

Feb 2025 — Present

Knowledge Manager @Atlassian

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EDUCATION

2009 — 2009

Villanova University

Masters Certificate, Software Testing

N/A

Indiana Wesleyan University

Bachelor of Science, Business Administration

2017 — 2018

Indiana University - Kelley School of Business

Custom Executive Education, MISO Energy Leadership Academy

SKILLS

Systems AnalysisBusiness Process ImprovementHp Quality CenterUser Acceptance TestingQuality ManagementTest Driven DevelopmentBusiness RequirementsRequirements GatheringProcess ImprovementIT StrategySoftware Quality AssuranceCoachingSystem TestingProcess EngineeringAgile & Waterfall MethodologiesBusiness AnalysisQuality ControlAgile MethodologiesManagementTest ManagementIntegrationTestingInformation TechnologyBusiness Process MappingQuality AssuranceUat CoordinationSoftware DocumentationSdlcCross-Functional Team LeadershipRequirements AnalysisWaterfallProject ManagementTest AutomationVisioQuality CenterSoftware Project ManagementItilTest PlanningChange ManagementItil V3 Foundations Certified

ABOUT MICHELLE JONES THOMPSON

I\'m a proven transformation leader who loves to connect the dots across functions, fostering a sense of optimism, enthusiasm, and commitment to achieve the results that truly matter during complex organizational changes. My motto is always to leave things better than I found them. My specialties include energizing leadership, building and developing cross-functional, high-performing teams, delivering impactful results, nurturing talent, passionately inspiring a shared vision, driving collaboration, simplifying complexity, and leading process transformations and improvements.Areas of Focus: Leadership, Agile, Scrum, SAFe (Scaled Agile) Portfolio and Product, Big Room Planning, Business Process Management, Knowledge Management, Test Management, ITIL/ITSM/ IT Service Management Leadership and Developing, Enabling and Implementing Strategy

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