Michelle Ike
Customer Success Intern @Tricentis
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WORK HISTORY
Customer Success Intern @Tricentis
Atlanta, GA, US
Designed a dynamic ROI calculator using Excel formulas and embedded logic, enabling data-driven onboarding and increasing tool adoption.Conducted analysis on test optimization and code coverage data to surface trends, identify adoption gaps, and enable cross-app performance insights.Manually curated datasets and built supporting schemas to overcome access limitations and ensure high-quality analysis and reporting.Delivered insights through client-facing presentations, translating technical findings into clear business value and product usage impact.
EDUCATION
Georgia State University - J. Mack Robinson College of Business
Master of Science - MS, Data Science and Analytics
Oglethorpe University
Bachelor of Science - BS, Economics
ABOUT MICHELLE IKE
I am a Data Science and Analytics master’s student with a strong foundation in leveraging…
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