Michelle Fong
Senior Agile Program Manager @Technology Credit Union (Tech CU)
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WORK HISTORY
Senior Agile Program Manager @Technology Credit Union (Tech CU)
San Jose, CA, US
EDUCATION
Golden Gate University
Master of Science (M.S.), IT Management concentrated in Business Analytics
San Francisco State University
B.S, Marketing
ABOUT MICHELLE FONG
Dynamic and motivated IT professional with 13+ years of project management and business analysis experiences in eCommerce and technical environments. Skilled at content and customer digital banking experience strategies that have yielded a significant increase in customer satisfaction. Proficient in strategizing and leading cross-functional teams to bring about fundamental change and improvement in strategy, process, and cost-saving – both as a leader and an expert consultant. Key areas of expertise include: Project Management, Program Management, PMP, Business Analysis, Process Improvement, Risk Management, Change Management, Waterfall and Agile methodologies, SDLC, Data Analytics, Planning & Strategy, Scrum, Kanban
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