Michelle Wright

Revenue Operations Manager @Codestone Group

Poole, GB

RevOps leader owning end-to-end revenue operations, aligning people, process, data and systems to improve predictability, governance and execution quality.Day-to-day ownership- Lead the RevOps team across Admin and BI, setting quality standards that reduce downstream rework and embedding a trusted single source of truth through reliable reporting and anomaly investigation- Own the RevOps operating cadence, strengthening pipeline hygiene, governance and forecast inputs- Maintain reporting standards and commercial definitions to keep leadership insight consistent and decision-useful- Partner cross-functionally to align ways of working and manage upstream/downstream impacts, reducing operational friction and improving execution quality.Key achievements- Delivered a CRM and CPQ transformation, removing single points of failure, speeding up quote turnaround, improving reportable data, and adding quote-to-order guardrails to reduce legal, delivery and financial risk- Established a RevOps Admin function and standardised quote intake, improving data quality and turnaround while removing significant sales admin time- Operationalised a revised commission structure designed to incentivise multi-year contracts and managed services subscriptions, ensuring tracking was measurable and auditable- Coordinated a large-scale agreement clean-up and restructure to unlock reliable contracted revenue reporting and identify revenue leakage and misreporting, enabling corrective action and improving reporting accuracy- Supported the integration of three acquisitions, aligning systems, processes and ways of working to improve consistency, governance and cross-functional execution.

Bournemouth University

Foundation degree, Tourism and Events Management

Bournemouth University

Bachelor's Degree, International Hospitality and Tourism Management