Michelangelo de Palma

Senior Engagement Manager @SAS

Senior Engagement Manager for SAS Professional Services UK & Ireland- I enable the successful implementation and user adoption of SAS technology with a focus on the Commercial Industry Sectors- Responsible for the management of all Professional Services engagements across the territory, directly working with SAS Territory and Enterprise Sales Teams in positioning commercially acceptable complex Professional Services solutions- I take complete responsibility for building awareness and pipeline, winning and overseeing the delivery of commercially acceptable business for SAS. Focus on- Professional Services Revenue generation for Client Services- Business Planning and Operations- Customer Satisfaction and Retention.