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Michalina Chęć
Senior Customer Service Operations Manager @PPG
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WORK HISTORY
Senior Customer Service Operations Manager @PPG
Leading multiple business teams across diverse areas: Refinish, Aerospace, PMC, Export Compliance, Chatbot while driving the creation of a new Digital team as part of a strategic project (~65 FTE).
EDUCATION
Uniwersytet WSB Merito Wrocław
Postgraduate studies, Financial Analyst
Warsaw School of Social Sciences and Humanities, Campus of Wrocław
Bachelor's degree, European Studies
Wroclaw University of Economics and Business
Master's degree, Master studies in Finance ( English )
ABOUT MICHALINA CHĘĆ
I am a strategically-minded professional with 14+ years of customer delivery & customer management experienced across finance, portfolio management and operations.Passionate about people, culture and process - I am at my happiest when I am building and leading new projects/ assignment\'s and striving for process excellence in collaborative, multicultural environments.Enthusiastic about Agile, process automation and simplification.
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