Michal Beneda
Chief Concierge @Jumeirah
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WORK HISTORY
Chief Concierge @Jumeirah
Dubai, AE
Pre Opening Team
EDUCATION
Middlesex University
Bachelor's degree, Business/Managerial Economics
University of Gdansk
Master's degree, Marketing/Marketing Management, General
SKILLS
ABOUT MICHAL BENEDA
Chief Concierge with a proven track record in some of London\'s most prestigious hotels, recognized as the Concierge of the Year 2022. As a dedicated London Member, I have honed my expertise in delivering exceptional guest experiences and strategic operational management. My tenure as Security Manager and Front of House Supervisor included successfully managing the operations and opening of The Hickman Building during the challenging Covid pandemic, demonstrating my ability to navigate and lead through crises.I am adept at strategic negotiation, budgeting, and effective public speaking, essential skills for driving team performance and guest satisfaction. With a Master’s Degree in Marketing and Management and a Bachelor’s degree in Business/Managerial Economics from Middlesex University, I bring a solid academic foundation and strategic insight to every role. My ability to balance operational efficiency with a guest-centric approach underscores my commitment to excellence in the hospitality industry.
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