Michael Choi
Sr Project Manager - Global Professional Services @霍尼韦尔
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WORK HISTORY
Sr Project Manager - Global Professional Services @霍尼韦尔
GB
As Senior Project Manager and Change Practitioner, I implement projects (software development Waterfall/Agile) by utilizing project management, change management, and Six Sigma approach from pre-sales to the deployment of the project at customer sites.(Insurance successful implementation and customer success.)+ Managing internally directly with cross-functional groups such as Engineering, Product Management, Commercial, Legal and Operations.+ Managing externally directly 3rd party partners and various direct customer representatives ranging from senior operations management, IT representatives, operations management, and end-users throughout the implementation process.+ Defines the scope for all professional services engagements and responsible for generating and delivering estimates to the customer.+ Responsible for understanding system design and operational goals from the perspective of all vested parties including internal stakeholders, partners, and the end-user customer.+ Produces a wide range of documentation including the system architecture documents, project plans, Training documentation, site support documents, System Problem Reports (SPR), New Feature Requests (NFR); and system change requests as they surface in the implementation phase of the project.+ Responsible for attaining billable and customer utilization targets as directed by the Director of Professional Services.+ Responsible for developing implementation work estimates in support of quoting process and time and expense data gathering for customer billing.+ Provides internal Product Management team with feedback on the improvement of existing products and the development of future products.Key technologies:ERP host systems, Artificial Intelligence, Voice Speech recognition, Unix, Windows, Java, Python, SQL, TCP/IP, DHCP, DNS, 802.11a, Active Directory, IIS
EDUCATION
De Haagse Hogeschool / The Hague University of Applied Sciences
Bachelor, Commercial Enginering
The Hague University
Master of Business Administration (MBA), Business Administration and Management, General
SKILLS
ABOUT MICHAEL CHOI
A Prince2 Practitioner Project Manager with consultancy expertise in change management (Prosci certified) and customer stakeholder management. Focusing on continuous improvement at client sites using change management and the Six Sigma approach, as well as implementing governance and benefit realization (increased productivity, visibility, and process compliance).AREAS OF EXPERTISE Software development • Change management/Practitioner (Prosci certified) • Management Consulting • Stakeholder management • Business cases composing • Organization & Process optimization oriented • Budgeting reporting
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