Michael Follmann
Delivery Executive Telecommunication Germany @Capgemini Engineering
Düsseldorf, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Dec 2023 — Present
Delivery Executive Telecommunication Germany @Capgemini Engineering
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As a Delivery Executive in telecommunications, my responsibility is to ensure the efficient and timely delivery of services.I coordinate with my team the various projects, communicate with customers, ensure quality standards, and resolve any issues.My key skills include organization, communication, technical expertise, adaptability, and customer service.
SKILLS
Ip (Internet Protocol)Unix Operating SystemsItilCustomer Escalation ManagementIT-Service-ManagmentTelekommunikationEscalation ProcessProcess OptimizationGsmNetworkingStörungsmanagementFault ManagementMessagingEscalations ManagementIncident ManagementRechenzentrenFault Resolution3gDienstleistungserbringungIncident HandlingManaged ServicesIntegrationCisco RoutersUnixVoice Over Ip (Voip)Operations ManagementTeam ManagementIpUnix Shell ScriptingProcess ManagementData CentreCisco Call ManagerProcess EngineeringTeamleitungRechnernetzeVoipData CenterM2mProcess ImprovementMobile Geräte
ABOUT MICHAEL FOLLMANN
Delivery Executive Telecommunication Germany @ Capgemini Engineering
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