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Michael Zaeuner
Enterprise Cloud Services - Regional Head of Client Delivery Management Lac @SAP
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WORK HISTORY
Enterprise Cloud Services - Regional Head of Client Delivery Management Lac @SAP
EDUCATION
University of Applied Sciences Ludwigshafen on the Rhine, Germany
2002, Business Administration and Computer Science
ABOUT MICHAEL ZAEUNER
Dedicated and reliable Senior Manager, working more than 20 years in SAP account management, projects, operations and consulting management within various environments, industries and cultures evidencing excellent leadership skills, result and business orientation and a great eye for detail.Specialties: Customer First, customer success, cloud, SAP, S4HANA Cloud, S4, RISE. public cloud, private cloud, cloud mindset, engagement, after sales, management by objectives, lead from the back, lead by example, empowerment, mindset, think inside out, SAP Activate, Agile, adoption, consumption, optimization, business consulting, consulting management, procurement transformation, buying, supply chain, SAP Ariba, order-to-cash, customer relationship, SAP CRM and SAP SD, ERP, TESCM, sales and distribution logistics, SAP Solution Manager, Oil & Gas, End-to-End (E2E) Solution Support, SAP Application Lifecycle Management, Run SAP, SAP Customer Center of Expertise (CCoE), CoE, SAP Competence Center, operational standards, CCoE methodology, proactive, Technical Quality Management, support, continuous improvement, process-orientation, process and measurement/reporting improvement (KPIs), Operation Control Center, Innvovation Control Center, Mission Control Center, transformation and Innovation, Collaboration and Co-Innovation strategy & roadmap
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