Michael Naifeh
Director of the Guest Experience Center @Sonic Automotive
Charlotte, NC, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2014 — Present
Director of the Guest Experience Center @Sonic Automotive
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SKILLS
Inbound MarketingAvaya TechnologiesCustomer ServiceContact CentersCustomer ExperienceCall CentersCall Center DevelopmentTelemarketingProcess ImprovementCustomer SatisfactionWorkforce ManagementCustomer RetentionOutsourcing
ABOUT MICHAEL NAIFEH
Experienced Contact Center Director with a demonstrated history of working in the…
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