Michael Harmon
Sr Strategic Account Manager @SageNet
Signup · Get unlimited contacts
WORK HISTORY
Sr Strategic Account Manager @SageNet
Drive executive-level partnership strategy across a portfolio of complex enterprise and multi-location retail clients, focusing on long-term revenue expansion, digital transformation initiatives, and operational modernization.Serve as a trusted advisor to C-suite and senior IT stakeholders, aligning SageNet’s managed connectivity, network operations, and digital engagement solutions with customer growth objectives. Lead cross-functional initiatives spanning sales engineering, service delivery, analytics, and product teams to accelerate innovation adoption and maximize customer lifetime value.Champion account expansion through consultative business planning, strategic roadmap development, and proactive risk mitigation. Known for translating technical capabilities into measurable business outcomes including cost optimization, uptime improvements, franchise adoption scalability, and enhanced customer engagement experiences.
EDUCATION
University of Central Florida – Rosen College of Hospitality Management
Bachelor of Science - BS
University of Central Florida
Bachelor of Science - BS, Hospitality and Tourism Management
ABOUT MICHAEL HARMON
I help enterprise and multi-location organizations scale, modernize, and future-proof their technology environments in ways that drive real business outcomes, not just technical upgrades.My career has been built around solving complex operational challenges at scale. I began in leadership roles early, launching and building new market operations from the ground up while managing large teams and high-volume event environments. That experience shaped my approach to leadership today, balancing strategic vision with operational execution and accountability.I later transitioned into enterprise telecom and managed technology services, where I rapidly advanced into strategic account leadership roles supporting national retail and distributed enterprise organizations. Today, I partner with executive stakeholders across IT, operations, and marketing to design and execute technology roadmaps that support franchise growth, digital engagement, network modernization, and operational efficiency.I am passionate about translating complex technical ecosystems into clear, measurable business value. I focus on building long-term executive partnerships, leading cross-functional initiatives across engineering, product, and delivery teams, and identifying growth opportunities that align technology investments with broader business strategy.My areas of focus include enterprise account strategy, multi-location retail infrastructure, managed network and connectivity solutions, digital engagement platforms, IoT-driven operational analytics, and long-term customer lifecycle growth.I am deeply motivated by continuous growth, leadership development, and helping organizations navigate large-scale transformation with confidence, clarity, and measurable impact.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.